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TV Support

For help with your TalkTalk TV box, channels and apps.

Setting up TV

Debbie61
First Timer
Private Message TalkTalk

6 hours ago

Message 3 of 3

I am just trying to set up TV having recently left sky. I cannot get any live channels. It says I need an aerial which I have just been and purchased but still struggling. Does it matter what type of indoor aerial I have because maybe I have the wrong type or can anyone advise what I need to do please. I am not very tech savvy. Thank you

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk

5 hours ago

Message 1 of 3

An indoor aerial may or may not work. 

If you are not getting any channels with it and If you are in a poor reception area you need an outdoor or loft aerial to get the full range of channels available.

 

Check on the Freeview website and input your postcode to see what is available..

 

Look on check a trade for a reliable aerial installer.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Karl-TalkTalk
Support Team
Staff
Private Message

6 hours ago

Message 2 of 3

Hi

 

A digital external aerial is required for freeview channels.  An indoor aerial may not pick up many channels and give poor performance.

 

Thanks  

Karl. 

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