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TV Support

For help with your TalkTalk TV box, channels and apps.

recording

Bobloveridge
First Timer
Private Message TalkTalk

on ‎06-02-2025 12:23 PM

Message 3 of 3

When I set the programmes to record they often fail to record. Is the set top box in need of replacement?

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2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

on ‎06-02-2025 01:18 PM

Message 1 of 3

Hi @Bobloveridge 

 

If you can give the box model, we can then offer the correct advice.

 

Thanks  

Karl. 

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fr8ys
Community Star
Private Message TalkTalk

on ‎06-02-2025 12:35 PM

Message 2 of 3

So we can offer the correct advice could you confirm which box you have please?

 

A YouView box or the 4k one?

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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