We use cookies on our site to give you the best experience.
Accept
Reject
Manage your cookies
Skip to content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

recording

Bobloveridge
Visitor
Private Message TalkTalk

Thursday

Message 3 of 3

When I set the programmes to record they often fail to record. Is the set top box in need of replacement?

Labels:
0 Likes
2 REPLIES 2

Karl-TalkTalk
Support Team
Staff
Private Message
In response to fr8ys

Thursday

Message 1 of 3

Hi @Bobloveridge 

 

If you can give the box model, we can then offer the correct advice.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes

fr8ys
Community Star
Private Message TalkTalk

Thursday

Message 2 of 3

So we can offer the correct advice could you confirm which box you have please?

 

A YouView box or the 4k one?

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
0 Likes
© TalkTalk 2025