Huawei 372T replacement?

[rlwoufc1]

Hi,

Appreciate that TalkTalk, like others, are keen to push new streaming TV Hub boxes, but does anyone know if replacement hard drive recording boxes are available directly from TalkTalk?

Thanks 

[Thabile-TT]

Hi thanks for your support.

[Gliwmaeden2]

@SilverFox22, if you are no longer able to use the TV services as the old box is no longer supplied and you don't want a new one, you need to ring in to actually cancel the TV charge. 

Any further issues, please return to the message board and click start a topic to begin your own thread. 

[SilverFox22]

the answer is no unfortunately after spending an hour on the phone today because our same model box as stopped recording and wont allow playback.Ours worked until Christmas eve when it received a update.Then all they to do  wanted to was push the new  non recordable one. 

[nambuso-TT]

Hi there 

@ferguson Thanks you very much for advising.

@watchit69 Thanks for getting in touch and if you have any questions please start your own thread and we will sort it out for you. Thanks

[ferguson]

No, but you will need to proactively ask them for the TV service to be cancelled. They will then likely ask you to return the TV Hub. 

[ferguson]

No, but you will need to proactively ask them for the TV service to be cancelled. They will then likely ask you to return the TV Hub. 

[watchit69]

Thanks for the reply. If I buy a recordable box from a third party will I still have to subscribe £5/mth to TalkTalk TV?

[ferguson]

Not unless you buy your own recording box via retail.

[watchit69]

I also have taken delivery of the new TV hub and really would like to be able to record programmes, can anybody suggest a workaround?

Cheers.

[Philile-TT]

Thank you for the support @Gliwmaeden2 

[Gliwmaeden2]

It's just the TV hub that's available these days, @rlwoufc1.

They are not selling anything separately:

https://help-centre.talktalk.co.uk/TV/Find_info_or_guidance_about_my_TV/Changes_to_TalkTalk_TV_Boxes