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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

YouView TV Guide not working or slow

Hi @Mmatt , @Pez30 , @Bferen , @Frankafrank , @Rusty_2 , @Glendevonfrank , @Glenda5 , @Cathcol , @SCBierton13 , @Suezz , @Chevy1 Can you all please confirm if you have tried the following : removing the aerial = Y/N remove the ethernet = Y/N reboot =...

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 0 replies
  • 2 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 0 replies
  • 14 like

I just get no signal

When I switch on the tv i just get a blue screen with no signal on it

GCC10nap by First Timer
  • 1 replies
  • 0 like

TV Hub SD Card Expansion

Has anyone successfully added an SD card to their box for additional space for apps? I have now tried 3 different SD cards, 2 brand new, and none work. I have formatted them as system memory. My box still wont let me download any extra apps due to lo...

shugmo by Sightseer
  • 9 replies
  • 0 like

New Talk Talk Hub

Will I require a Smart TV to give me more benefit from the New TT Hub box? Please!

Corky1 by Chatterbox
  • 1 replies
  • 0 like

How do I edit TalkTalk Hub Apps on the Screen?

My new TalkTalk Hub Home screen shows several preselected apps / streaming services. I don't need them all. How can I remove them?There are other apps I want to use which don't appear on the Home screen. How can I make them show?

LTVosper by First Timer
  • 1 replies
  • 0 like

NOW MOVIES sign up

I just received my tv box two days ago and I’ve been trying with no success to sign into NOW for the movie package which I’m entitled too. Can any one help please?

My tv bundle

Hi please tell me when my tv bundle will arrive as I have cancelled my sky account

New phone

I have a new google pixel phone and cannot get it to accept my talktalk account. I have entered all the correct information but it says " couldnt open connection"

Cancelling TV box

I have tried two different phone numbers and cannot find a way to cancel my £5.00 tv box. Is there a way to do this?

Kjh224 by Visitor
  • 1 replies
  • 0 like

Connect new tv hub to phone

HiCan this newest talktalk tv hub be connected to your phone, so that you "reserve" (set reminders) on your phone, remotely, to a programme that you wish to watch at a later date?This used to be possible with the old talktalk box, by using a BT app i...

Uview box

Uview box keeps freezing up. Everything changes in slow motion. Until it stops altogether.the only way to get it moving again is to turn the power off at the back then back on. Press the on button at the front then wait for it to restart. It works fo...

MILLSIE by First Timer
  • 2 replies
  • 1 like

Charged for a free service

Hi I have a contract with talk talk and I am being charged for the service of my now tv is it the same thing for anyone else.I'm in trouble with my finances and I'm not sure if I can continue to pay for it now but I don't think I have to pay for it a...

Paul31 by Newbie
  • 1 replies
  • 0 like

Cancel add ons

I’ve tried to cancel my NOW subscription three times and each time I’ve been told it had been removed , even received an email to confirm. After showing pending on my account for a couple of days it just reverts back to being there still . Have tried...

Smart TV

Is a Smart TV compatible with the You View Box

Cut off

Hello Iv received an email saying I haven’t paid a bill , how do I go about paying the outstanding amount?

Now tv

Hi recently joined talk talk and I'm trying to add now tv which says I should recieve an email as I have added to my account. I still haven't recieved an email. Could anyone advise me please


It doesn’t work when it’s windy? Yet it’s Fibre?

Helle by First Timer
  • 2 replies
  • 0 like

Now package

I have added Now Sport as a package and they are asking for a user name and password to enable Now on the TV. I have rung you to get this information and I have rung Now and they say I should go online to get what's needed . I have tried both and I h...

Watch list

Why is it not possible to add some programs to my watch list

Aerial question

Hi all, I've just switched over to talktalk from Sky. I'm just setting up the tv hub and come to plug everything in and found our SkyQ antenna is a dual cable and in the back of the tv hub it's a single antenna port that doesn't fit either. Does anyo...

Ryno91 by First Timer
  • 1 replies
  • 0 like