Cancelling TV service

[James128]

I wish to cancel my TV service add-on, which is says I can do at any time.  However when I try to do it in my account, it says Ineed to phone.  Is there a way to do this online?

[fr8ys]

@ferguson yes I know not part of the broadband contract and can be cancelled, but we've been advised it's a change to the contract as agreed, and as communicated by email, and can only be removed by phoning.

PM if you wish to continue discussing.

[ferguson]

@fr8ys  Sorry to contradict you my friend, but TV services are not part of the broadband contract and can be cancelled at any time. 

[fr8ys]

No, it's deemed part of your contract and contract changes can only be done by phoning.

You may also be asked to return your box, in which case a returns bag will be sent.

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

[ferguson]

Yes, you can contact customer services via live chat instead:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529