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TV Support

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Payments

Geri3691
First Timer
Private Message TalkTalk

on ‎16-03-2025 07:54 PM - last edited on ‎16-03-2025 08:12 PM by

Private Message TalkTalk

Message 3 of 3

I am no longer with talktalk, however you are still charging me . Please correct this with immediate effect and reimburse me with any overpayment. 

*personal details removed for security*

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Arne-TalkTalk
Support Team
Staff
Private Message

on ‎17-03-2025 11:48 AM

Message 1 of 3

Hi Geri3691

 

The payment made on the 14th Feb has been applied to an old account so I have ask the accounts team to fix this this will stop any further requests for payment. 

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ferguson
Community Star
Private Message TalkTalk

on ‎16-03-2025 08:14 PM

Message 2 of 3

Please don't post personal information in public.

 

You have put this in the TV section, is it about a TalkTalk account more generally? When and how did you leave? Did you notify TalkTalk directly, or were you expecting another provider to do this for you?: 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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