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TV Support

For help with your TalkTalk TV box, channels and apps.

Payments

Geri3691
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 3 of 3

I am no longer with talktalk, however you are still charging me . Please correct this with immediate effect and reimburse me with any overpayment. 

*personal details removed for security*

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Geri3691

 

The payment made on the 14th Feb has been applied to an old account so I have ask the accounts team to fix this this will stop any further requests for payment. 

ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Please don't post personal information in public.

 

You have put this in the TV section, is it about a TalkTalk account more generally? When and how did you leave? Did you notify TalkTalk directly, or were you expecting another provider to do this for you?: 

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Anonymous User