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TV Support

For help with your TalkTalk TV box, channels and apps.

Forum Posts

PIN Number requests using TV HUB

If you have successfully signed into Apps such as ITVX and you are asked for a PIN number, this may be due to Parental Controls being set up during set up. The Box default PIN is 1234. Try this to access and unless you require Parental Controls to be...

fr8ys by Community Star
  • 1249 Views
  • 0 replies
  • 2 like

ITVX and TalkTalk YouView boxes

For those wondering how to get ITVX on their boxes the short answer is you can't. This is the advice I have been giving other customers which may help. ITV updated the app and the software they use is no longer compatible with the YouView box hardwar...

fr8ys by Community Star
  • 18662 Views
  • 0 replies
  • 14 like

4k TV box offer

Hi,Have been offered the 4k tv box when I log in to my account for £5 per month. I have a Youview box at the moment for £5 per month. It appears that ITV hub is no ls longer available and told to contact TalkTalk. Who do I contact to except this offe...

plb46 by Chat Champion
  • 927 Views
  • 5 replies
  • 0 like

4k TV box not arrived

I spoke with someone on 14th November and was told it would only be a few days for my new box to arrive but I've not received it yet. Thank you

Emma2109 by Chatterbox
  • 543 Views
  • 1 replies
  • 0 like

TalkTalk Huawei Powerline Adapters PT200AV

Im currently using 2 Talktalk Huawei Powerline Adapters PT200AV with my TalkTalk TV box, and I believe one of them has stopped working. Can anyone help? I have tried all the online advice including a factory reset. (On the plus side, the lounge is no...

TGG - 252 - HELP

Has anyone had this issue? Can it be fixed from my end? Trying to get through to anyone at customer services is far too difficult. I've paid for this film and there's a limited time to watch it. Can anyone advise? Thank you

Palkan by First Timer
  • 490 Views
  • 1 replies
  • 0 like

Remote - only some buttons work.

My remote previously worked OK. Recently it stopped responding to the on/off TV and box commands. I can still use Guide, change channels volume etc.Tried a reset 1 + 6 buttons, new batteries, restarted box but problem still exists. Any suggestions?

Prastio by Chatterbox
  • 541 Views
  • 1 replies
  • 0 like

New contract

I have just negociated a new contract, reading the details the TV package is included which I do not require, how do I cancel that part?

Daibach by First Timer
  • 574 Views
  • 1 replies
  • 0 like

New TV hub

Hi TeamI have had a TalkTalk TV Plus Box DN370T for quite several years and I see that the newer TalkTalk TV Huband TalkTalk TV 4K Boxes are "Available for new customers and replacements" Does that mean I can upgrade for the same charges I pay now ( ...

Remote Control broken

My TalkTalk TV remote control has broken - it's been on its way out for a while, and has finally given up the ghost. Any idea how I obtain a replacement? Many thanks if you can help

Mags11 by First Timer
  • 1721 Views
  • 6 replies
  • 0 like

4K TV Hub Box Remote not pausing Live TV

Remotes/Accessories function is not under Settings - cannot update Remote Control FirmwarePressed 7 and 9 together to reset the Remote Control, without successAlso cannot pair the Remote to Panasonic TV - Viera Link is OnBeen through all the help and...

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Missing Remote from TV Box

Hello all,I received my TV Box for the first time but it is missing the remote control making it unusable. Is there any way I can get a remote control sent over?E

EnricoC_ by Team Player
  • 1606 Views
  • 7 replies
  • 0 like

D-Link Network connector not working

Hi, one of my D-Link DHP-300AV network connectors has stopped working - was intermittent and now no lights at all. Tried reboot. So we have no TV apps or guide. Can I get a replacement?

grannie2 by First Timer
  • 782 Views
  • 1 replies
  • 0 like

Satellite dish into TV Box

Just discovered that I can use my redundant Sky dish and input it directly into my TV to pick up loads of Freeview channels. What gadget would I need to take my satellite dish signal and convert it into something that my 4K box can use so I'm not rel...