Since the most recent Talk Talk software update on my TV Hub, the box gets to the YouView logo and then appears to stall, going no further.
My TV is a 15 year old Sony Bravia KDL-40W5810 which pre-dates the current YouView installed TVs that Sony currently produce. It has 4 HDMI inputs that work perfectly well with all other equipment I have.
On investigation and having discussed with the Sony community I have deduced the following:
The Talk Talk Tv Hub is working perfectly as, when I plug it in to my (even older and very poor quality) Samsung TV it boots up perfectly well and outputs to the TV as you would expect. It also works fine with another more up-to-date TV I have. So, I'm at a loss as to why it won't render on our main Sony TV. I'm using the HDMI cabling supplied by Talk Talk for all my trialing.
Now, what I have found is that if I boot-up the TV Hub whilst connected to, say the, Samsung TV then switch the HDMI cable from that TV to my Sony Bravia, the Sony does render the video the (in very odd colours) but no sound, from whatever settings it has negotiated with the Samsung. But the Talk Talk TV Hub will not communicate successfully with my Sony Bravia on its own. I've also tried toning down the resolution from the TV Hub to 720p but this makes no difference. Anyhow my Sony Bravia happily accepts 1080p from a DVD player and an Amazon Firestick that I have. I've also tried all 4 HDMI ports and tried other HDMI cables but see no change.
I've had zero luck getting any help from Talk Talk who have promised call-backs but not delivered.
Whilst most people will be using newer TVs than me, I can't believe I'm the only person having issues. Could this be a bug in their latest software version that my TV doesn't like?
Anyone got any ideas?
