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TV Support

For help with your TalkTalk TV box, channels and apps.

TVHub bluetooth connection

Janet92c
Newbie
Private Message TalkTalk

9 hours ago

Message 4 of 4

I am trying to set up universal remote for my 92 year old father who is a TalkTalk TV customer. He cannot see buttons on the remote provided. Can I change the TV Hub from Bluetooth to IR so that universal remote can connect? I press the two buttons advised, get message on screen that handset defaults to IR but it remains on Bluetooth. Thanks

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3 REPLIES 3

fr8ys
Community Star
Private Message TalkTalk

3 hours ago

Message 1 of 4

Sorry, it didn't seem to like it. Try this

 

https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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Janet92c
Newbie
Private Message TalkTalk
In response to fr8ys

3 hours ago

Message 2 of 4

How do I follow this link? Sorry but I am new to using this forum.

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fr8ys
Community Star
Private Message TalkTalk

6 hours ago

Message 3 of 4

The unpairing info can be found here.

 

community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-https://community.talktalk.co.uk/t5/Articles/TalkTalk-Remote-Control-Guide/ta-p/2204370

 

Hopefully this will allow you to pair your universal remote once in IR mode.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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