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TV Support

For help with your TalkTalk TV box, channels and apps.

apps and remote not working

jcrwills
Newbie
Private Message TalkTalk

on ‎29-09-2024 01:46 PM

Message 2 of 2

Hi

is anyone else having issues with the netgem tv box and remote?

When we try to view iplayer or itvx my5 etc we get a blank screen which is only resolved by resetting the box, which we do 3 or 4 times aweek.

The remote is sticking or just not working when changing channels. anyh advise?

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎30-09-2024 08:27 AM

Message 1 of 2

Hi

 

By resetting the box, have you completed a full reset - press the button on the side 5 times to initiate ?

 

Thanks  

Karl. 

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