TV Support

Fraser1 · ‎24-03-2025

My remote control has stopped working. Changed batteries but no good. It’s to operate a 4k net gem box as shown in the photo. Please could you advise how I obtain a replacement, many thanks

A

Karl-TalkTalk · ‎28-03-2025

You're Welcome 🙂

Regards

Karl

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Fraser1 · ‎28-03-2025

Many thanks, it arrived today. Great service.

A

Karl-TalkTalk · ‎26-03-2025

Hi

I've requested a replacement unit is sent out to you.

Thanks

Karl.

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Fraser1 · ‎25-03-2025

Yes please if it’s the same 4k box. Also I’m assuming no cost. Many thanks for this!

A

Karl-TalkTalk · ‎25-03-2025

Hi

We do not carry stock of individual remote controls , so I would have to replace the whole unit, box and remote. Is that ok ?

Karl

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Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

TV Support

Remote control