cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TV Support

For help with your TalkTalk TV box, channels and apps.

Pixelling on BBC via Netgem box,

Pam54
Visitor
Private Message TalkTalk
Message 2 of 2

Even with an aerial booster we get pixelling on bbc channels. Tried aerial direct to TV and all OK. New Netgen box seems be a pronlem

0 Likes
1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi

 

Is it only BBC Channels that are pixelating, do you see this on any other channels ?

 

Can you remove the aerial from the Netgem box and retune, then connect the aerial and retune again and see if this changes anything.

 

Thanks  

Karl. 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

0 Likes