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TV Support

For help with your TalkTalk TV box, channels and apps.

Pixelling on BBC via Netgem box,

Pam54
First Timer
Private Message TalkTalk

on ‎12-02-2024 02:58 PM

Message 2 of 2

Even with an aerial booster we get pixelling on bbc channels. Tried aerial direct to TV and all OK. New Netgen box seems be a pronlem

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎13-02-2024 08:13 AM

Message 1 of 2

Hi

 

Is it only BBC Channels that are pixelating, do you see this on any other channels ?

 

Can you remove the aerial from the Netgem box and retune, then connect the aerial and retune again and see if this changes anything.

 

Thanks  

Karl. 

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