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TV Support

For help with your TalkTalk TV box, channels and apps.

TV signal quality and Strength

ShunkaD
First Timer
Private Message TalkTalk
Message 2 of 2

I have recently upgraded to a TalkTalk TV Box model UZW4054TTG. My problem is that there doesn't appear to be an option to check the TV signal quality and strength in percentage terms as there was on my old box. I have gone into settings and cannot find a "TV signal and strength" option anywhere. This means that I have to point my TV aerial in a random direction and just hope for the best. Obviously with no indication of the strength or quality of the signal in whatever direction the aerial is pointing this results in the picture randomly breaking up  or being lost completely. I tried the Live Chat but the "experts" appeared to have the comprehension skills of a small child with a head injury. One asked me "Have you checked that your TV is turned on ?" (!) I can't believe that there's no way of checking signal quality on the new box but I just can't seem to find how. Any help would be greatly appreciated.

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Good afternoon,

 

I'm sorry to hear this. I've included a Help Article below,

 

TalkTalk TV Box signal quality - TalkTalk Help & Support

 

Thanks

 

Michelle

 

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