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TV Support

For help with your TalkTalk TV box, channels and apps.

Digital hd tv channels not working, bbc itv channel 4

andyrhi
Conversation Starter
Private Message TalkTalk

3 hours ago

Message 2 of 2

Hi

 

For about 3 weeks our bbc, itv and channel 4 hd channels have lost signal through our talktalk tv box. I originally put this down to the weather but it has continued. 

This happened about 2 or 3 years ago and was fixed by talktalk sending a replacement box.

Is there a way to test the current tv box we have?

Pretty sure that the aerial isn't to blame, exactly as last time.

Thanks

 

Andy

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

3 hours ago

Message 1 of 2

Hi

 

Connect the aerial directly to the TV when the signal is weak and see if the picture breaks up rtc, this will give an indication if there is a weak signal from the transmitter.

 

Thanks  

Karl. 

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