Using my ITVX catch up

[Bilbo4ever]

The picture on my ITVX catch up is only in the top left hand side. I can’t get it to be on full screen. My other catch up channels are fine?

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Russ16]

Same here, I can't get itvx and it is frustrating.

I have a smart tv about 5 years old, so not sure if I need to but a mew TV Does anybody know?

[ferguson]

@Mandy1954 

Please start your own topic and do mention which device/s you can't get it on. 

[Mandy1954]

I can’t get ITV X anyone know why 🤷‍♀️

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[asalek]

Yes, I have done the power still itvx unavailable in my set.

[asalek]

I can't get itvx on catch-up.

[Gliwmaeden2]

Yours might not be the same issue, @TommyF.

Please start your own thread. 

[TommyF]

That didn't work

[Karl-TalkTalk · Accepted solution]

Hi

Have you tried powering off the box at the mains for a minute and  then back on ?

Thanks  

Karl.