Hi, I need some help regarding my Now TV subscription that was taken out via TalkTalk when I signed up. I have since left TalkTalk for all services but I continue to have an issue with my Now TV account. When I had TalkTalk I had broadband as well as the TV hub including a Now TV pass with an included offer for the HD boost for free. Since leaving TalkTalk I have had a problem where if I try to take the new UHD boost direct with Now TV, there's an error saying I can't. As I technically still have the free HD boost billed by TalkTalk on my Now TV account. This has been blocking me from either removing the boost, as they say to contact TalkTalk. Plus I can't add the UHD boost on because of this. I really need someone to remove the free HD boost on my Now TV account via the TalkTalk system. I have emailed Now TV and they just tell me to contact TalkTalk. Can someone please help with this? Thanks!
