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TV Support

For help with your TalkTalk TV box, channels and apps.

Poor TV picture quality

doris67
Chatterbox
Private Message TalkTalk

yesterday

Message 2 of 2

Does anyone else experience any problems with picture quality when watching BBC iPlayer and Channel 4? I haven’t noticed it on any other channels, here are my internet speeds, not sure whether it’s our television or internet speed. 

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

Have you checked settings in each app to see if they are set to best quality?

 

What is your TV quality? HD or 4k?

 

What  make of TV do you have as some 4k TVs are not certified as such by the Apps? 

 

If you can let us know we may be able to help.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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