I can't connect my Netflix

[ronwyn]

I can't connect to my Netflix I have everything to get it back but no luck can you please help my.

[Karl-TalkTalk]

Hi

If you start your own thread (new message), we’d love to help.

We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.

It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.

Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.

Thanks

Karl

[Ancaster1!]

I cannot connect Netflix but my internet is working 

[Karl-TalkTalk]

Hi

Can you give a little more info, have you tested on other devices or signed in directly to netflix on your browser etc ?

Any error messages etc ?

Thanks  

Karl.