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TV Support

For help with your TalkTalk TV box, channels and apps.

Netflix stopping on youview

Jancun24
Team Player
Private Message TalkTalk
Message 2 of 2

I got this message from Netflix.

Heads up! One of your devices will no longer be supported beginning 7 November 2024(R11). I am assuming this is my Youview box as my iPad is relatively new. Will Talktalk be supplying more up to date box at anytime? 
I assume a new tv won’t fix the problem of a Youview box.

Too old to stand for any more nonsense
0 Likes
1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

The app is no longer compatible with YouView boxes.

 

TalkTalk no longer provide recordable boxes, but you can request a new, non recordable box by phoning. You may however have to recontract.

 

You should be able to keep your recordable box and hook them both up to your TV by using an aerial splitter.

 

Or you could invest in an Amazon Firestick or Roku stick that will give you access to the latest apps.

 

If you wish to discuss a new box, Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).