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TV Support

For help with your TalkTalk TV box, channels and apps.

Guide not working on tv. All channels say no information availablee

JudyM130
First Timer
Private Message TalkTalk
Message 3 of 3

Really frustrated.

New contract. New router. New hub

Loads of issues.

Now unable to go back on guide to watch anything previous.

 

Guide States 'no information

available'

 

I've tried looking for  help

 

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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi @JudyM130 can you let us know if you still require assistance.

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

That error normally means that the TV is waiting for Freeview to populate that part of the guide. What other issues do you have? We will be happy to help you.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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