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TV Support

For help with your TalkTalk TV box, channels and apps.

Guide not working on tv. All channels say no information availablee

JudyM130
First Timer
Private Message TalkTalk
Message 3 of 3

Really frustrated.

New contract. New router. New hub

Loads of issues.

Now unable to go back on guide to watch anything previous.

 

Guide States 'no information

available'

 

I've tried looking for  help

 

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2 REPLIES 2

Mandisa-TT
Support Team
Staff
Private Message
Message 1 of 3

Hi @JudyM130 can you let us know if you still require assistance.

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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

That error normally means that the TV is waiting for Freeview to populate that part of the guide. What other issues do you have? We will be happy to help you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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