There is no reason why freely would not work with TalkTalk internet unless your speed is too low for the recommended speed to work, or you are experiencing a low WiFi signal to your TV or Freely box (assuming you are using WiFi).
Double check your WiFi is connected to your device and you have an adequate signal.
Have you ever been able to use freely or is this a new issue?
Have you tried rebooting your router?
Have you tried resetting your TV or Box?
With a week WiFi signal, have you tried repositioning your router for a better signal?
You may also find an answer on a dedicated Freely forum or one dedicated to your TV or Box.
Hope the above gives you some thoughts to try to resolve this.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here:
How to contact TalkTalk Broadband - Help & Support.
