For queries about your TalkTalk broadband service.
yesterday
13 hours ago
@Mrangry1234, you need to work through the Complaints process outlined in the link at the foot of this page.
It takes many weeks - so at that rate, waiting for forum staff support on Monday will in fact be quicker.
There may be support through X or Facebook over the weekend - I don't know their hours and it may not be any better than Chat / phone support.
22 hours ago
Already been to that page, nothing works, I don't think it's possible to provide worse service to a customer. How has 30 hrs on chat and phone had no results what so ever, why have I been disconnected, why no communication, why can't I talk to anyone that has even the slightest ability to help me, even this forum is a nightmare, I'm having to do it on my phone and the text keeps going out of the side of the box and it won't scroll up and down, it seems every interaction with talktalk is a nightmare. And you know what, my life is so stressful already, I could do without having to deal with this unbelievably incompetent company. Does anybody know who I can complain to outside of talk talk, they give me no confidence they would be able to even understand why I might be upset, let alone work a complaint, or come up with a resolution. I feel I need to do something to protect others from this sham of a company. Ofcom would they help do you think?
yesterday
@Mrangry1234, there's no staff on the forum over the weekend, so I am afraid that you need to try to reach help by phone / Chat meanwhile: