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TV Support

For help with your TalkTalk TV box, channels and apps.

On demand

Sundance=14
Newbie
Private Message TalkTalk
Message 2 of 2

When watching a programme on demand it keeps cutting out and saying retry later.  Why does this keep happening?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Which box do you have?

 

Is it all on demand apps or only selective ones?

 

How is your box connected? Wired, wired via power line plugs or WiFi?

 

Have you tried rebooting your router?

 

Have you tried resetting the TV box?

 

What else may you have tried?

 

If you can let us know, we can then offer advice.

 

Thank you.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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