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TV Support

For help with your TalkTalk TV box, channels and apps.

On demand

Sundance=14
First Timer
Private Message TalkTalk
Message 2 of 2

When watching a programme on demand it keeps cutting out and saying retry later.  Why does this keep happening?

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1 REPLY 1

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 2

Which box do you have?

 

Is it all on demand apps or only selective ones?

 

How is your box connected? Wired, wired via power line plugs or WiFi?

 

Have you tried rebooting your router?

 

Have you tried resetting the TV box?

 

What else may you have tried?

 

If you can let us know, we can then offer advice.

 

Thank you.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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