You view catch up not working
on 01-01-2025 11:58 AM
Message 5 of 5
My you view catch up is not working it says it needs to connect to router but everything is connected
Labels:
- Labels:
-
Ondemand
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
4 REPLIES 4
on 02-01-2025 06:20 AM
Message 1 of 5
Hi @Pethomson
How is your TV Box connected to the router ? Is it a direct connection or are you using powerline adapters ?
Thanks
Karl.
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 02-01-2025 06:20 AM
Message 2 of 5
Hi @Joner
If you start your own thread (new message), we’d love to help.
We’ve found that posting in someone else’s conversation makes it harder to follow when looking for an answer.
It’s easier and quicker if we can chat with you in a single thread, if you start your own thread, that will keep our community organised and help others with a similar problem.
Check your home phone number or account number are also added to your Community Profile as that will really help us to find your details quicker.
Thanks
Karl
Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars
Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 01-01-2025 02:26 PM
Message 3 of 5
Mine isn't working either. I'm getting error code yvm4503 which talk talk don't recognise
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 01-01-2025 11:59 AM
Message 4 of 5
My you view catch up is not working it says it is not connected to the router but everything is plugged in
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

Related Content
- PC Running Slow - Wi-Fi Issue - Will Full Fibre Solve It? in Broadband
- Second phone line in Home Phone
- Moved house, issue with router replacement, now on day 5 of lies from customer service - please help in Fibre
- Bill, returns and a broken website. in Billing
- Catch up not working on channel 4 these last few weeks in TV