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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV

cliffjs
First Timer
Private Message TalkTalk
Message 3 of 3

I am paying  £5 a month for this service, I don't use it (I haven't used it for well over a year) I'm out of contract.

How do I get it removed?

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@cliffjs, any time you renew your contract, also mention to Talktalk that you don't want the TV services, and do the negotiations in person on the phone/Chat.

 

Using their online offers automatically tends to add the TV charge to the package, so you have to make sure this is avoided if you don't want it, or any other extras for that matter.

Gliwmaeden2, a fellow customer.
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

You need to phone and speak to the loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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