Error Trying to Book Engineering Appointment

[jhyjhy94]

Good Morning All,

I've been having lots of issues recently with inconsistent dropping connection and I ran a TalkTalk diagnostic test. It provided this link to book an engineer, however all I see is this error message when trying to book. How can I book an engineer in this case?!

If there is a certain time window for bookings why has no one implemented this into the error message? It's really irritating when these messages show up with no explanation as to why.

[siphosethu-TT]

It might be a possible outage, but please try clearing creche and your browser history. Thanks

[Billx]

It would have been nice to have seen the immediately previous screen, with the link to book an engineer, @jhyjhy94 

[siphosethu-TT]

Hi there jhyjhy94, please elaborate on the issue you are having, whether you are having internet issues or issues with your landline? Thanks