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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV

cliffjs
First Timer
Private Message TalkTalk
Message 3 of 3

I am paying  £5 a month for this service, I don't use it (I haven't used it for well over a year) I'm out of contract.

How do I get it removed?

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2 REPLIES 2

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 1 of 3

@cliffjs, any time you renew your contract, also mention to Talktalk that you don't want the TV services, and do the negotiations in person on the phone/Chat.

 

Using their online offers automatically tends to add the TV charge to the package, so you have to make sure this is avoided if you don't want it, or any other extras for that matter.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

You need to phone and speak to the loyalty team.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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