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TV Support

For help with your TalkTalk TV box, channels and apps.

TalkTalk TV

DaveMcD
First Timer
Private Message TalkTalk

on ‎03-01-2024 05:05 PM

Message 2 of 2

Just become aware that I have been paying £5 per month for TV presumably ever since a past recontract, when I was assured I was renewing under the same terms as the previous contract. I do not use TalkTalkTV but there seems to be no way to cancel this "add on" in my account. They have charged me a fortune for something I never asked for. Is there some way to turn off the payments?

Dave

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fr8ys
Community Star
Private Message TalkTalk

on ‎03-01-2024 05:12 PM

Message 1 of 2

This is classed as a change of contract and to get it removed you will need to speak to the loyalty team as cancellations cannot be done via the forum.

 

Try phoning 0345 172 0088

Opening Hours can be found here - https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#

 

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry if your peers cannot help as there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - TalkTalk Help & Support
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