Can't connect Mondaine Stop2GO wifi clock since switching to full fibre

[MattFinnis1]

Hi! We have recentlty upgraded to Ultra fast full fibre, which is working well. However i'm unable to reconnect my Wifi wall clock to the network. The batteries needed changing, which I swapped, but it will no longer connect to our home network. It see's it OK, but won't connect. I've tried disabling 5ghz, and turning on Legacy mode, but it refuses to join. There were no issues prior to switching to full fibre. Any ideas?

[Debbie-TalkTalk]

Hi MattFinnis1.

Do you still need help with this?

[Debbie-TalkTalk]

Hi MattFinnis1

Ok, have you tried powering down the eero and ONT for 5 minutes to see if it can then see/connect to your home network?

[MattFinnis1]

By router, do you mean the small box on the eall that the engineer installed, or the Eero master gateway?

[Debbie-TalkTalk]

Hi MattFinnis1

I'm sorry to hear this.  Have you tried resetting the router? (factory reset)