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| Subject | Author | Views | Posted | |
|---|---|---|---|---|
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My remote has just stopped working. I've looked online to buy a new one but can't see the same one...
| 11 | 2 hours ago | ||
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We'll be updating some of our websites on 12th December
Start time - 03:00 AM End time - 07:00 A...
| 50 | Thursday | ||
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We're aware that customers connected to the following exchanges are currently experiencing a loss o...
| 67 | 04-12-2025 11:38 AM | ||
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We're aware of an issue when our teams are trying to book engineer appointments for you. You may al...
| 85 | 24-11-2025 11:27 AM | ||
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We're aware that customers connected in the Wirral area are currently experiencing a loss of servic...
| 100 | 20-11-2025 10:16 AM | ||
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We're aware that you may experience a delay when trying to contact our tech support teams. We're re...
| 57 | 19-11-2025 04:15 PM | ||
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We're aware that customers may have issues accessing some websites.
This is due to an outage with...
| 92 | 18-11-2025 01:41 PM | ||
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Due to an outage at one of our main contact centres, you may experience a delay speaking with us. O...
| 66 | 17-11-2025 10:38 AM | ||
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Update 25th November:
Due to the storm Openreach have declared a MBORC (matters beyond our reason...
| 72 | 14-11-2025 09:01 AM | ||
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Due to an outage at one of our main contact centres, you may encounter a delay in getting through t...
| 61 | 13-11-2025 12:09 PM | ||
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We’re currently aware of a Serious Incident affecting the Chesterfield exchange area. The issue is ...
| 80 | 02-11-2025 09:49 AM | ||
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Repair work to implement a permanent fix is now complete. The cable was fully repaired around 19:3...
| 100 | 27-10-2025 09:56 AM | ||
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Update 13:45: Some websites are becoming available again as AWS engineers resolve this issue.
...
| 125 | 20-10-2025 09:33 AM | ||
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Update Tuesday 9am: Openreach engineers have restored power to the exchange, which has brought serv...
| 122 | 20-10-2025 08:12 AM | ||
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We'll be updating some of our websites on
Start time - Monday 20th 00:00 AM End time - Monday 20...
| 90 | 19-10-2025 08:06 PM | ||
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We'll be updating some of our websites on
Start time - Sunday 19th 00:01 AM End time - Sunday 19...
| 97 | 17-10-2025 04:14 PM | ||
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We're aware that customers connected to the Vodafone network are currently experiencing issues with...
| 106 | 13-10-2025 05:30 PM | ||
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Update 11:45am: This issue is being worked on by Openreach engineers who have identified a power fa...
| 141 | 10-10-2025 08:42 AM | ||
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We're aware that some customer may be experiencing issues accessing their webmail service. Issues i...
| 74 | 07-10-2025 11:08 AM | ||
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Update Wednesday 3pm: Openreach have confirmed work is progressing well to restore services levels ...
| 145 | 07-10-2025 09:13 AM |