Contract breakage fee.

[jensen1]

Hi there, I just spoke to someone via the chat. They advised that I have to pay something like 70£ to end my contract which expires in 05.2023

Could someone check this please, I dont make sense as this is nearly 6 month left.

Thanks

[Arne-TalkTalk]

We will issue a returns bag if you mention it to the loyalty team.

[jensen1]

Thanks for getting back. I will do today. Does the router and openreach gfast modem needs returning?

thanks

[Michelle-TalkTalk]

Hello,

Did you manage to get in contact with our Cancellation Team?

Thanks

Michelle

[Gondola]

You have to call to cancel. 0345 172 0088 and when prompted say "cancel".

Opening hours are given in the Help content.

[jensen1]

Sorry, my mistake. Its ending in 05.2024

are you able to cancel vis forums or do I have to go through the chat?

thanks

[Gondola]

The Help Content states that Fibre 150 and Fibre 150 Data Only have an Early Termination charge of £10.20 per month remaining on the contract.

Have you clarified when your end of contract is? If it's 05/23 as you originally stated then you're out of contract and no Early Termination Charges apply. You can check in your customer MyAccount.

[jensen1]

I'm on Fibre 150. Is that still 10.20?

[Gondola]

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jensen1 wrote:... 70£ to end my contract which expires in 05.2023

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I assume you mean expires in 2024 and there's 6 whole months left of that contract. Most packages have a monthly Early Termination fee of £10.20 per month remaining on the contract so from the time of termination 6 months on such a package would be £61.20.

For complete clarification tell us the package and its contract expiry date. Or work it out yourself from the Early Termination Fees in the Help content Cancel your TalkTalk Service.