cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

No internet

Turboman
Popular Poster
Private Message
Message 6 of 6

Hi 

Electric fault in my area yesterday, now fixed.  Now no internet.  Tried to run a line test in my account but says error. Tried phoning can't get through.

 

Regards 

Jason

0 Likes
5 REPLIES 5

Message 1 of 6

That's great news Jason, thanks for letting us know


Chris

0 Likes

Message 2 of 6

Thanks for your help.

 

Regards

Jason

Message 3 of 6

Hi Michelle

Yes I managed to get it sorted. My whole area was without internet.  It was fixed by lunchtime.

 

Regards 

Jason

0 Likes

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 4 of 6

Morning,

 

I'm sorry to hear this. Can I just confirm, did you manage to get in touch with the team following your last post?

 

Thanks

 

0 Likes

Gliwmaeden2
Community Star
Private Message TalkTalk
Message 5 of 6

Use Chat after 9am, @Turboman:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Should be able to reach them using mobile data.

 

Phone lines are only open for sales and accessibility needs in Sundays and most services start at 9am on other days. See the link above for full details of opening hours. 

Gliwmaeden2, a fellow customer.
0 Likes