For queries about your TalkTalk broadband service.
on 04-06-2023 05:38 AM
Hi
Electric fault in my area yesterday, now fixed. Now no internet. Tried to run a line test in my account but says error. Tried phoning can't get through.
Regards
Jason
on 05-06-2023 02:31 PM
That's great news Jason, thanks for letting us know
Chris
Chris, Community Team
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on 05-06-2023 02:23 PM
Thanks for your help.
Regards
Jason
on 05-06-2023 02:23 PM
Hi Michelle
Yes I managed to get it sorted. My whole area was without internet. It was fixed by lunchtime.
Regards
Jason
on 05-06-2023 06:50 AM
Morning,
I'm sorry to hear this. Can I just confirm, did you manage to get in touch with the team following your last post?
Thanks
04-06-2023 08:46 AM - edited 05-06-2023 07:24 AM
Use Chat after 9am, @Turboman:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Should be able to reach them using mobile data.
Phone lines are only open for sales and accessibility needs in Sundays and most services start at 9am on other days. See the link above for full details of opening hours.