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email support

Ask us about your TalkTalk email account and Webmail.

Email Problem

shellard
Chat Champion
Private Message TalkTalk
Message 3 of 3

I am not receiving certain emails.  Some come through while others do not. When this happens the sender is given this error code-

JVqtrhdRw9KU6JVqtrpNi2

Content rejected (TT992)

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2 REPLIES 2

Message 1 of 3

TT992 is a spam rejection response. Either the outlook.com and or hotmail.com server is not being correctly authenticated or bulk spam has been detected. 

 

I'd need to see an email header from outlook.com to check for SPF compliance. If someone can send from outlook.com or hotmail.com to a gmail address and then extract the received header from that it would be useful to help identify why these microsoft servers are being rejected if lack of sender authentication is the root cause.

GondolaCommunity Star 2017-2024

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Terrick
Whizz Kid
Private Message TalkTalk
Message 2 of 3

I'm also getting the same error when emails are sent from outlook.com to TT. So it not just you!

cm9nec gave this error:
JWR3rPqT3K2N0JWR3r6yA9 Content rejected (TT992)

 

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