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email support

Ask us about your TalkTalk email account and Webmail.

Please enable email again

BarryAndy
First Timer
Private Message

on ‎05-03-2023 03:15 PM

Message 3 of 3

Message to talktalk - please re-enable our email address. We've our email address in the Private Notes of our profile.   We've updated our device's settings.

 

Many thanks. 

0 Likes
2 REPLIES 2

Ady-TalkTalk
Support Team
Staff
Private Message

on ‎08-03-2023 07:37 AM

Message 1 of 3

Hi BarryAndy, I've added your mailbox to those to be restored to normal function. Please allow 48 hours for the change to complete.

 

Ady

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Gondola
Community Star
Private Message TalkTalk

on ‎05-03-2023 04:07 PM

Message 2 of 3

Give us more detail please. What devices are you using? What email software? No send, No receive, No send or receive?

Are you confident that no help is necessary checking the services / devices / email software for compatibility with TLS 1.2 encryption and the incoming and outgoing server settings in use? Did you identify the insecure settings, for example? The culprit device or software that got a stop on sending or mailbox access switched off because ports 25 or 110 or 143 were used?

Gondola Community Star 2017-2024

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