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FIbre Support

Get expert support with your Fibre connection.

Dropping connection

Rsheikh__
First Timer
Private Message TalkTalk
Message 2 of 2

My internet has been dropping for the last few months and constantly causes issues it also seems to not work properly with the ps5 as when I try to run 5ghz on the ps5 it refuses to connect also I think the issue maybe with some sort of a firmware update please help

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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