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FIbre Support

Get expert support with your Fibre connection.

Dropping onternt

TerriL
Popular Poster
Private Message
Message 4 of 4

Hi, I have had Internet issues for over a month. I have had a BT engineer out and a talktalk engineer. Today the talktalk engineer came out and did some bits and my Internet then kept crashing for an hour constantly at 4pm. No person I call is helpful. I have been a customer for 12 years and I finally have come to the realisation that maybe I need to switch provider. All of mine and my kids mobile data has gone but noone from talktalk seems to want to help.

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3 REPLIES 3

Message 1 of 4
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi TerriL

 

I'm sorry for the delay.

 

The line test is clear and the line is showing in sync and connected.

 

Are you still experiencing this fault?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

Staff will be back on Monday, @TerriL.

 

Your thread is in the queue for attention. 

Gliwmaeden2, a fellow customer.
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