If you've got young kids, you'll love this. Our new Kids TV Remote helps you get even more out of your Kids Boost. The remote has been specially designed to make it easy for children to find the TV shows they love. See below for more information about the remote.
Setting up your new Kids Remote is easy. Follow the steps below to get started:
Note: You can press any button on your Kids Remote to go to the Kids Zone instantly. It's a safe place where your kids can choose and watch their favourite TV shows.
While you're in Kids Zone, press OK on the parent remote to set up parental controls, followed by entering the numbers that appear on your screen to set up the app.
You can customise a personal playlist for your child from within the Kids Zone, Press the OK button on your parent remote to enter the Parent zone. Here you can select what your children can watch by pressing OK on your parent remote to show or hide a programme.
Note: Whenever you’re in the Kids Zone, you can easily get back to Parent Zone by pressing the OK button on your remote.
This is a great feature. If you don’t want your children watching TV at a certain time or you want to set a bedtime, you can do that too. You can even press the yellow button on your parent remote while they’re watching to switch off the TV when their show finishes
Follow the steps below to set up a regular bedtime.
When it's bedtime, an animated sleepy face will pop up reminding you that bedtime is about to start. It will also appear if your child tries using their Kids Remote during their bedtime hours.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection Is performing.
Our Community Is here 24/7, 365 days a year, why not post a question?