We have 4 different TalkTalk TV boxes ranging from our very latest TalkTalk TV Hub to our TalkTalk TV Box. You can see and compare the different features and specifications with all our TV boxes below.
If you’d like to check your TalkTalk TV Box model, follow these steps:
TalkTalk TV HUB
- Press the Home button on your remote
- Press the up arrow to select Settings (cog)
- Select Device Preferences
- Select About
- You'll find the information under Model
TalkTalk TV 4K Box
- Press the Home button on your remote
- Select Settings
- Select General
- You'll find the information under Your device name
TalkTalk TV Box and Plus Box
- Depending on the remote you have, press the Menu or youview button
- Press the up arrow to select Settings
- Select Device Information
- You'll find displayed the Model, Manufacturer, Serial Number and Identifier for your TalkTalk TV box
TalkTalk TV Hub
talktalk tv
Hub
TalkTalk TV 4K Box
talktalk tv
4k box
TalkTalk TV Box
talktalk tv
box
TalkTalk TV Plus Box
Talktalk tv
plus box
| Features | TalkTalk TV Hub | TalkTalk TV 4K Box | TalkTalk TV Box | TalkTalk TV Plus Box DN372T |
TalkTalk TV Plus Box DN370T |
|---|---|---|---|---|---|
| Support for 4K content | |||||
| Live DTT channels via aerial (>70) | |||||
| Amazon Prime App | |||||
| Netflix App | App removed | App removed | App removed | ||
| NOW App |
|
||||
| Voice control | Google Assistant | Alexa (Limited control) |
Alexa (Limited control) | Alexa (Limited control) | |
| Cast feature | |||||
| Google Play Store, TV, Movies, Games & more |
Access to over 10,000 Apps | ||||
| On Demand Players | |||||
| ITVX | |||||
| Legacy ITV Hub App * | N/A | N/A | App removed | App removed | |
| Pause & Rewind (Subject to HD/SD quality) |
|
Approx. 60-120 mins* |
Approx. 30 mins |
Approx. 120 mins |
Approx. 120 mins |
| Record | Access content through On Demand | Access content through On Demand | |||
| RF loop through | Recommend use of splitter or amplifier | Recommend use of splitter or amplifier | |||
| Available for new customers and replacements |
Players and Apps
We understand that sometimes you miss your favourite shows or want to binge watch the latest series everyone is talking about. That's why you have access to Players and Apps such as BBC iPlayer, NOW and Netflix directly on your TV box. It's important to have a TV aerial plugged into your TV box to benefit from the full features of your Players and Apps. Some Featured Apps below will only display when a TV aerial is detected.
TalkTalk TV Hub
Find all your favourite On Demand players, like BBC iPlayer, alongside subscription services like Netflix, Prime, NOW and Disney+ and more. There’s no lengthy contracts from us either. Just cherry pick the subscriptions you want as and when you want. You’re in control.
Google Play
Your TalkTalk TV Hub brings you more than just TV. Explore an ever-expanding universe of over 10,000 apps on your TV screen. Movies, TV, fitness, music and games – all right there in one place. Watch, play and do – whatever you want. And just like on your phone, you can download new apps and updates the moment they become available. For more information on how to download an App to your TV Hub, check out our Google Play apps installation article.
Featured Apps
You’ll find some apps are already pre-installed on your TV Hub. We call these ‘Featured Apps’. A table below shows the Featured Apps which will be available on your box.
| Players & Apps | ||||
|---|---|---|---|---|
| BBC iPlayer | My5 | Netflix | Prime Video | NOW |
| ITVX | U | Milkshake | GREAT! / Pop Player | Ketchup / Yaaas On Demand 365 |
| Watch Free UK | BBC Sounds | Play.works games | GB News | STV Player |
| All 4 | S4C Clic | |||
Whatever channels or subscriptions services you prefer, you’ve got the freedom to choose exactly what you want & when you want it with no lengthy contracts from us. You’re free to add or remove services whenever you like, we won't tie you into a big expensive TV bundle. Subscriptions may be required with those app providers directly, but we’ll allow you to build a package that’s right for you. With TalkTalk TV, you’re in control.
Rentals and Subscriptions
With Google Play Movies & TV you can buy and rent movies or TV programmed direct from Google. Just open the Google Play Movies & TV app to get started.
TalkTalk TV 4K Box
| Players & Apps | ||||
|---|---|---|---|---|
| BBC iPlayer | Watch Free UK | YouTube | Filmzie | Radioline |
| ITVX | Netflix | YouTube Kids | iQiyi | HappyKids.tv |
| Channel 4 | Amazon Prime Video | The Weather Network | Badanamu | Smart Kids.TV |
| My5 | NOW | Rakuten TV | ErosNow | * TV5 Monde Plus |
| U | GREAT! Player | Hayu | Plex | BBC Sounds |
| STV Player | Euronews | Acorn TV | Freeview Explore | Sony LIV |
| TikTok | POP Player | Kidoodle.TV | QVC+ | S4C Clic |
| PBS America | Fishing TV | Fite by Triller | Wedotv | Toon Goggles |
| France 24 English | France 24 French |
France 24 Arabic |
TV5Monde | Sports Tribal |
| WATCH FREE UK | TNT Sports | |||
* TV5 Monde Plus app menu is defaulted to French and can be easily changed by going to Preferences > Langue > Anglais (if you require English) and then select Oui to confirm. You can then select subtitles in a variety of languages for each programme.
Some apps will require a subscription to view content.
TalkTalk TV and Plus Box
| Players & Apps | |||
|---|---|---|---|
| BBC iPlayer | U | BBC Sounds | S4C |
| STV Player | Watch Free UK | GREAT! / Pop Player | Milkshake! |
| All4 | NOW | GB News | Ketchup Kids / YAAAS! |
| My5 | Prime Video | ||
Some apps will require a subscription to view content.
TalkTalk TV Hub
| Interface | Details |
|---|---|
| Android OS | Android 12 |
| Broadcast | Single DVB-T/T2 |
| HDMI | 1 x HDMI 2.1 output with HDCP 2.3 |
| Memory | RAM - 2GB Shared between Video and System System Flash memory size eMMC - 16GB |
| USB 2.0 | 1 x USB 2.0 on the side |
| Micro SD card slot | 1 x Micro SD card reader |
| RJ-45 | 1 x RJ45 Ethernet port (without LED) |
| Bluetooth | 5.0 |
| Wi-Fi | 2.4Ghz/5Ghz Wi-Fi Dual Band non-concurrent |
| Ethernet | 10/100/1000Mbps |
| Chipset | Based on Broadcom 72180 |
| CPU speed | Up to 24kDMips |
| TV Hub Status | LED light behaviour |
|---|---|
| On | White |
| Active Standby | Blue |
| Wakeup from Active Standby | White |
| Network Standby | Off |
| Wakeup from Network Standby | Blue and then White |
| Deep Standby | Off |
| Wake up from Deep Standby | Blinking white |
| Software upgrade | Blinking white |
| Unrecoverable Error | Blinking blue |
| Factory reset | Blinking white |
| Acknowledge remote code reception | Blinking blue once (short press) Blinking blue continuous (long press) |
A short press of the power button on your TV Hub remote will put your box into Active standby and the blue light will be displayed. After 20 minutes your TV Hub will go into Network standby and the blue light will turn off.
| Accessories | Details |
|---|---|
| Power adaptor | 1 AC to DC |
| HDMI | 1 (1.5m, screened) |
| Remote | 1 (Infra Red & Bluetooth) |
| Battery | 2 |
Please use the power cable provided with your new TV Hub and not a 3rd party or existing cable.
We also recommend you use the HDMI cable supplied. If using an alternative cable, ensure it complies with UHD 4K Standards.
TalkTalk TV 4K Box
| Interface | Details |
|---|---|
| RF Input | TV RF |
| HDMI | 1 x HDMI 2.1 output |
| Memory | 2GB |
| USB 2.0 | 1 x USB 2.0 |
| RJ-45 | 1 x RJ45 100MB Ethernet |
| Bluetooth | 5.0 |
| Wi-Fi | Wi-Fi 5 |
* Pair your Bluetooth® devices like a headset, soundbar etc. Go to the Settings menu then Audio Devices to add your device. This feature allows you to connect multiple Bluetooth® devices but use one at a time for audio.
| Accessories | Details |
|---|---|
| Power adaptor | 1 AC to DC |
| HDMI | 1 (1.5m) |
| Remote | 1 (Infra Red) |
| Battery | 2 x AAA |
| TalkTalk TV 4K Box Status | Light behaviour |
|---|---|
| Turning on | Blinking blue |
| On | Solid blue |
| Standby | Solid red |
|
In standby for more than 60 minutes or has no power
|
Off |
| Remote control key has been pressed and received | Single blue blink |
| Software updating | Rapid blinking blue/red |
If you've forgotten your PIN that was set during the initial setup of your box, you'll need to either request a new Master PIN or reset your device.
Master PIN request
Please contact us to request a new Master PIN. Once you've received this you'll need to update it on your TV box within 24 hours by following these simple steps:
- Press the Home button on your remote
- Select Settings
- Select Parental Settings
- Enter your new Master PIN and select Modify PIN
- Set a new 4 digit PIN for your TV Box
Reset your device
If you complete a reset you'll lose all your custom settings, reminders and credentials of 'On Demand' apps during a factory reset. You'll also lose any recorded programmes along with any scheduled recordings. We only recommend a factory reset as a last resort.
To reset your device,
- Press the Home button on your remote
- Select Settings
- Select Advanced
- Enter your PIN
- Select Reset settings
Alternatively, to reset your box you can also press the small square reset button on the side of the TV box five (5) times.
After you’ve reset your box you’ll need to complete the setup wizard by following the onscreen steps and enter a new 4 digit PIN for your TV box.
You can connect various Bluetooth accessories to your TalkTalk TV 4K box, including headsets and speakers. In this video we show you how easy it is to set up and use.
talktalk tv box
| Interface | Details |
|---|---|
| DVB-T2 Tuner | 1 |
| RF Input | 1* DTT tuner input for DVB-T2/DVB-T, IEC,169-2 female |
| RF Output | 1* DTT pass through [PAL] output for DVB-T2/DVB-T, IEC, 169-2 male |
| HDMI | 1* HDMI 1.3a output |
| Scart | 1* output |
| USB 2.0 | 2* USB 2.0 (host type A connector), one on side panel, one on rear panel |
| RJ-45 | 1* RJ45 Ethernet input (100 base-T, auto MDIX) |
| SPDIF | 1, Toslink |
| Power switch | 1 |
| Hard Disc Drive | Not applicable |
| Power Input | DC low voltage input |
| Recording | Not applicable |
If you'd like to personalise how your TV box starts up or goes into standby, please check out TalkTalk TV Box start up & restart
| Accessories | Details |
|---|---|
| Power adaptor | 1 AC to DC |
| HDMI | 1 (1.5m, screened) |
| Remote | 1 (Infra red) |
| Battery | 2 |
| User Manual | 1 |
TalkTalk tv plus box
| Interface | Details |
|---|---|
| DVB-T2 tuner | 2 |
| RF input | 1* DTT tuner input for DVB-T2/DVB-T, IEC, 169-2 female |
| RF output | 1* DTT pass through [PAL} output for DVB-T2/DVB-T, IEC 169-2 male |
| HDMI | 1HDMI 1.3a output |
| SCART | 1* output |
| USB 2.0 | 2* USB 2.0 (host type A connector) one on front or side panel, one on rear panel |
| RJ-45 | 1* RJ45 Ethernet input (100 base-T, auto MDIX) |
| SPDIF | 1, Toslink |
| Power switch | 1 |
| Hard Disc Drive | 300GB, 2.5 inch HDD |
| Power input | DC low voltage input |
| Recording | Up to 2 channels |
If you'd like to personalise how your TV box starts up or goes into standby, please check out TalkTalk TV Box start up & restart.
| Accessories | Details |
|---|---|
| Power adaptor | 1 AC to DC |
| HDMI line | 1 (1.5m, screened) |
| Remote | 1 (Infra Red) |
| Battery | 2 |
| User manual | 1 |
The TalkTalk TV Box is included in the monthly access fee for TalkTalk TV. We don't currently sell any of our TalkTalk TV boxes separately. However, you can check for any upgrade or renewal options available to you in My Account. Alternatively, if you need to order a replacement box or discuss any upgrade options, please contact us.
* You can pause live TV and then restart viewing or fast forward / rewind back to the point you paused the programme. However, you cannot immediately rewind live TV to an earlier time. Please insert a USB (minimum 32GB) and record a programme if you want the flexibility to watch and rewind to any point in the programme.
Need to speak to someone?
Let us know if you're still looking for help with your query.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
Sorry this article didn't help...
You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
Still need help?
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options