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What can you record on your TalkTalk TV box?

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Your TV Plus box can record two Freeview channels at the same time or you can watch one channel while recording another. To ensure you get the best experience possible, our non-fibre customers are restricted to recording one boost channel at a time whereas our fibre customers will be able to record two boost channels at the same time. 

 

All content in the Guide can be recorded, including:

Freeview channels

Any TV Boosts that you have added

 On Demand content in More TV and the backwards guide can't be recorded, but is usually available for a week or more giving you plenty of time to catch up on anything you've missed

tt_icon-pdfPlease note: Only customers with a TalkTalk Plus TV box can record.
 

Record a programme or series in three easy steps:

Press the YouView / Menu button on your remote, followed by guide.

Find the programme you want to watch on the relevant channel. For example, BBC news at 10 on BBC1. And Press the 'R' button on your remote

If the programme you're recording is part of a series, you'll be given the option to either record the whole series, or just that episode.

TalkTalk TV planner app for Android and iOS allows you to view the Guide and programme details, and set reminders. If you have a TV Plus box, you can also set recordings remotely using your mobile device.

 

Google Play Store
Apple App Store



Key features include:

 

View the guide

View programme info

Set reminders

Add up to 5 devices

Remote record

View list of recordings

 

Cancel recordings

  1.  Press the YouView / Menu button on the remote
  2.  Select MyTV, then select Scheduled
  3. Pick the programme you want to cancel by pressing the Delete button on your remote

Your programme will no longer be recorded. You can also cancel your recordings via the Guide. To do this simply press the record (red R) button on the programme you'd like to cancel.

 

Deleting your recordings

  1. Press the YouView / Menu button on your remote
  2. Select MyTV, then Recordings
  3. Press the Delete button on your remote. If you have Confirm delete switched on in your Recording preferences in the Settings, then you'll be prompted to press OK to confirm

Manage recording space

Your TalkTalk TV Plus box can record 185 hours of Standard Definition or 60 hours of High Definition TV programmes and films from the Guide. If you have lots of recordings, it's easy to check the remaining space and if you're near the limit the Automatic Delete feature will help to free up space.

 

Checking your recording space

  1. Press the YouView / Menu button on your remote
  2. Select MyTV

At the bottom of the screen, you'll see a progress bar which displays the percent of free space available.

 

Automatic delete

To help free up space on your TalkTalk TV Plus box, and ensure scheduled recordings are successful, you can set your Box to automatically delete content, starting with the oldest, when it's about to reach it's limit. To make sure a recording doesn't get deleted lock it in MyTV.

 

If you want to manually manage your recordings then follow the steps below to turn this feature off.

  1.  Press the YouView / Menu button on your remote
  2.  Select Settings
  3.  Select Recordings
  4.  Select Auto delete
  5. Click OK to turn this option On/Off

 

Locking recordings

To protect individual recordings from being deleted, you can lock them. 

  1. Press the YouView / Menu button on the remote
  2. Select MyTV
  3. Select Recordings, press the yellow button and a lock will appear next to the title of the programme

 

Playback recordings

Once you have recorded a programme or film it will be stored on your box to watch any time. 

  1. Press the YouView / Menu button on your remote

  2. Scroll across to MyTV

  3. Select one of your last 10 recordings from the Main Menu

  4. Alternatively, press OK to see the full list of recordings

  5. To watch the programme from the beginning, simply click OK on your remote

  6. To pick a specific time in the programme to watch from, use the rewind and fast forward arrow buttons and press the play button to confirm

Top tips for setting recordings

To make sure there are no disappointments when it comes to playing back your recordings, follow our 4 tips below:

Standby mode

Leave your box on or in standby mode - if you switch it off at the mains or via the switch on the back it won't record anything.

Aerial check

Check your aerial is firmly connected to your TV box and socket. 

Overrunning shows

If your programme is likely to overrun  (e.g a sporting event) record the programme after it too so you don't miss out on any of the coverage.

Internet check

Make sure your internet is working (if you're recording boost channels). 

 

Need to speak to our team?

Our experts are here to help, select one of the following contact options:

To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.

- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature

TalkTalk Correspondence Dept
PO Box 675
Salford
M5 0NL

All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.

Call us for free on: 0345 172 0088

Make sure you have your account details to hand when you call.

Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088