The wellbeing of our employees and customers is our top priority and due to the Covid -19 situation, we are sorry to say we have a reduced team available. You may be able to resolve your query online, in My Account , at talktalk.co.uk/help, or by talking to one of our support team in online chat which is open seven days a week.
We know that some customers do still need to speak to us and we are prioritising our phone lines for those who have already registered as needing additional accessibility support 7 days a week from 9am to 7pm.
All our other customers can contact us
Our Chat experts are available 7 days a week, 365 days a year and on hand to help you with everything such as questions about your bill or service, changing your package or to help you resolve any technical problems with your service.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options
View & pay your bills & keep tabs on your usage.
New: See how your connection Is performing.
Our Community Is here 24/7, 365 days a year, why not post a question?