Restoring your router to its factory settings can help with speed issues or other connection problems. To restore your router to its factory settings, follow these steps:
Warning: Doing a full reset will wipe your router's existing settings. If you've changed any settings, such as your Wi-Fi password, you'll need to update them again once your router has booted up.
Let us know if you're still looking for help with your query.
We appreciate your feedback, why not take a moment to review our service by
completing a Trustpilot survey.
You can chat with us seven days a week. Alternatively, check out Contacting TalkTalk for other ways to talk to us.
We have a reduced support team available at the moment, which means the wait times to speak to us may be longer than usual. Why not manage your account or get help with your services online using one of the below options