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Set up your Wi-Fi Hub or Wi-Fi Hub Black

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Our Wi-Fi Hub is a breeze to get connected. Simply plug it in, switch it on and away you go. 

If your router is not a Wi-Fi Hub please see our guide for setting up your Super Router

 

 

 

Getting to know your Wi-Fi Hub

Take a moment to familiarise yourself with your Wi-Fi Hub, this will help you to set it up.

 

Back of the Wi-Fi Hub with numbered markers pointing to each component

  1. Broadband port

  2. WPS button

  3. Wi-Fi settings card

  4. Ethernet ports

  5. WAN port*

  6. Reset button

  7. Power button

  8. Power port

 

*On the Wi-Fi Hub Black, the red WAN port is on the left-hand side of the Ethernet ports.

Getting set up

First you'll need to find your main phone socket. This is the main phone socket in your home - it’s usually a little larger than a normal phone socket and often has a horizontal line in the middle. There are two types of main phone socket:

 

Standard main phone socket

Standard main phone sockets have one port on the front, which means you need a microfilter to connect your phone or Wi-Fi Hub. You'll also need to use microfilters in every other socket you're using in your home. 

 

Super_Router_standard_socket.png

Pre-filtered main phone socket

Pre-filtered main phone sockets have two ports on the front, which means your line is already split between your phone and broadband connection. You can plug your phone and Wi-Fi Hub straight into a pre-filtered main phone socket without using any microfilters. 

 

Super_Router_pre_filtered_socket.png

Connect your Wi-Fi Hub

The way you set up your Wi-Fi Hub depends on which main phone socket you have. Choose yours from the options below.

      1. Plug the microfilter with the broadband cable attached into the main phone socket
        Standard master socket with microfilter plugged in
      2. Plug the other end of the broadband cable into the broadband port on your Wi-Fi Hub
        Broadband cable plugged into the broadband port on the back of the Super Router
      3. Insert the power cable into the Wi-Fi Hub's power port, plug it into the wall and turn on the switch
        router being plugged into the wall socket
      4. Push the Wi-Fi Hub's power button
      5. The light on the front of the Wi-Fi Hub will come on

 

  1. Plug the broadband cable straight into the top or left-hand port on the main phone socket
    Broadband cable being plugged straight into the master socket without a microfilter
  2. Plug the other end of the broadband cable into the broadband port on your Wi-Fi Hub
    Broadband cable being plugged into the broadband port on the back of the Super Router
  3. Insert the power cable into the Wi-Fi Hub's power port, plug it into the wall and turn on the switch
    Super Router being plugged into the wall socket
  4. Push the power button
  5. The light on the front of the Wi-Fi Hub will come on

 

Using a wired connection

To use a wired connection, simply plug the Ethernet cable into your device. Then plug the other end into any of the yellow Ethernet ports on the back of your Wi-Fi Hub.

 

v3_connected_with_ethernet

 

The light on the front of your Wi-Fi Hub will change colour depending on the status of your connection. 

 

Front of Wi-Fi Hub

  1. Blinking amber – Your Wi-Fi Hub is starting up.
  2. Blinking amber and white – Your Wi-Fi Hub is connecting to the Internet.
  3. Solid white – You’re connected to the Internet.
  4. Solid amber – Your Wi-Fi Hub is verifying your connection. If you’ve got Fibre you should wait a few minutes. If you haven’t got Fibre, or the light stays solid amber for more than 15 minutes, please contact us.

 

Wi-Fi Protected Setup (WPS) lets you easily connect network equipment like wireless printers to your router. Instead of manually typing in your Wi-Fi password, you simply press the WPS button on your Wi-Fi Hub to connect your device. Here’s how to do it:

  1. Follow the instructions that came with your device about connecting using WPS.
  2. Press the WPS button on the back of your Wi-Fi Hub until the light on the front of your Wi-Fi Hub starts flashing amber.
  3. When your device has connected to your Wi-Fi Hub, the light will turn solid white.
  4. If the connection fails, the light will flash amber again before returning to solid white.
  5. Wait until the light turns solid white and then try to connect again.

 

If you've got UFO or Fibre 150/250, your setup will be a little different from the above. Here's how to set up your Wi-Fi Hub if you have UFO or Fibre 150/250.

 

 

Tayler
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