Your Parental Control Preferences allow you to restrict access and hide certain channels and content on your TV. This will help you to protect the young ones from the material you’d rather they not see without PIN Access.
When active, your Parental Controls will lock certain types of content, allowing it to only to be accessed after entering your four-digit PIN.
Once set, it’ll be applied to On Demand content and any programmes that have been recorded after the 9:00 pm watershed. Depending on which option you choose, this can include all programmes or films that are rated either PG and over, 12 and over, 15 and over or 18.
If you want to protect your family from inappropriate content there are two places you can set parental controls.
Full information on how to set up account level controls can be found on Googles support page, this can be used to control which apps can be seen or installed on any device linked to the account.
To set up parental controls on your TV box:
Lock TV programmes with Parental Guidance – Select this box if you wish to lock programmes that require parental guidance.
Hide adult TV channels – Select this box if you wish to hide all adult channels
Lock TV programmes recorded under watershed - Select this option to lock TV programmes between 9:00pm and 5.30am
TV channels locked and hidden - You can set which channels you wish to hide and lock by clicking on this option. Once clicked, you can select the channels you would like to lock and which channels you would like to lock. Please note, hidden channels can't be seen in your TV guide, but locked channels can be seen. The locked channels will require the 'Parental Pin' to watch.
Apps locked – You can set additional controls per On Demand App (i.e. bar the access to each individual App) in the On Demand section, like Amazon Prime Video, Hayu, Deezer etc...
To change or modify your PIN, please follow the steps below:
To hide the adult category from your Guide and On Demand menu:
To restrict access to rated programmes:
Select whether you’d like to see Guidance/Watershed labels in your guide by selecting OK to switch on/off.
You can manage parental controls to keep the little ones safe from unsuitable content.
Your pin is set as default to 1 2 3 4
If you had an engineer install they'll have changed it to match your Payment PIN. For speedy installs, you can change it yourself.
To change your Parental Controls PIN follow these steps:
On the first PIN change, you'll be asked to set a security question.
If you've lost your PIN and forgotten the answer to your security question you'll need to reset your TV box back to factory settings.
Sky Cinema are currently the only channels on TalkTalk TV (and some Sky channels on NOW) that do not follow the watershed and can play age rated content at any time. This means we're required to protect 12 rated content with your PIN before Sky's 8pm watershed, even when Parental Controls are turned off. If you're watching the channels after the watershed you shouldn’t be asked to enter your PIN.
sky PIN, TV PIN, TV parental control, age rated
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