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TalkTalk TV Planner App

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TalkTalk TV planner App for Android and iOS devices allows customers with a TalkTalk TV Plus Box to view the Guide and schedule recordings remotely using a mobile device.

TalkTalk TV is an award-winning marketplace for great TV, combining over 80 top channels with all the best On Demand players and streaming services including Netflix and Prime Video. As part of our commitment to meet the evolving needs of our customers, the TalkTalk TV Planner App will be phased out by 31st March 2020

After this change takes place you'll continue to enjoy flexible access to the very best entertainment, record TV shows and films, as well as watch BBC iPlayer, ITV Hub and ALL 4 directly from your Set Top Box.

Key features include:

View the guide

View programme info

Set reminders

Add up to 5 devices

Remote record

View list of recordings

 

Before you can connect the app to your TalkTalk TV Plus Box, you need to first connect your device to your wireless network (or the same router your TalkTalk TV Plus Box is connected to, if you have more than one). Once connected, you can use the app over any Wi-Fi or mobile data network.

The steps below will guide you to the mobile devices area on your TalkTalk TV Box.

  1. Download the TalkTalk TV Planner mobile app from the App Store or Google Play
  2. Connect your device to the same Wi-Fi netwok as the TalkTalk TV Box
  3. Press the Menu / youview button on the TalkTalk remote control
  4. Select Settings
  5. Select Mobile Devices
  6. Open the App and follow the instructions to connect to your box
  7. Select the device you want to connect on your TV by pressing OK to tick/untick the box and follow the onscreen instructions to complete the setup

To schedule a recording remotely using the TalkTalk TV Planner app, follow the steps below:

  1. Open the TalkTalk TV Planner App
  2. Navigate to the film or show you would like to record using the Guide or search functionality
  3. Press the film or show you would like to record to open up the programme information window
  4. Press the Record icon in the top right corner. If the programme you're recording is a part of a series you'll be asked to whether you want to record the single episode or the series
  5. You'll see a notification confirming your recording has been sent to your TalkTalk TV Box

It's recommended you allow at least 15 minutes minimum to set up recordings remotely. 

 

To remove a previously registered device from a TalkTalk TV box:

  1. Press the Menu / youview button on your remote

  2. Select Settings
  3. Select Mobile Devices
  4. Select the device you want to disconnect by highlighting the name and press OK to place a tick next to the device name
  5. Select Disconnect
  6.  A message will now be displayed saying You have successfully disconnected your device. Select Done to confirm.

Your device is no longer connected to your TalkTalk TV Plus Box.

 

If you're experiencing problems installing apps on your Android devices, the following steps may resolve the issue.

  1. Select Settings
  2. Select Manage Applications
  3. Select Google Play Store
  4. Clear cache and data
  5. Open Google Play Store
  6. Install the TalkTalk TV Planner app

 

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