TalkTalk TV planner App for Android and iOS devices allows customers with a TalkTalk TV Plus Box to view the Guide and schedule recordings remotely using a mobile device.
TalkTalk TV is an award-winning marketplace for great TV, combining over 80 top channels with all the best On Demand players and streaming services including Netflix and Prime Video. As part of our commitment to meet the evolving needs of our customers, the TalkTalk TV Planner App will be phased out by 31st March 2020.
After this change takes place you'll continue to enjoy flexible access to the very best entertainment, record TV shows and films, as well as watch BBC iPlayer, ITV Hub and ALL 4 directly from your Set Top Box.
Key features include:
View the guide
View programme info
Add up to 5 devices
View list of recordings
Before you can connect the app to your TalkTalk TV Plus Box, you need to first connect your device to your wireless network (or the same router your TalkTalk TV Plus Box is connected to, if you have more than one). Once connected, you can use the app over any Wi-Fi or mobile data network.
The steps below will guide you to the mobile devices area on your TalkTalk TV Box.
To schedule a recording remotely using the TalkTalk TV Planner app, follow the steps below:
It's recommended you allow at least 15 minutes minimum to set up recordings remotely.
To remove a previously registered device from a TalkTalk TV box:
Press the Menu / youview button on your remote
Your device is no longer connected to your TalkTalk TV Plus Box.
If you're experiencing problems installing apps on your Android devices, the following steps may resolve the issue.
Our experts are here to help, select one of the following contact options:
View your bills, keep tabs on your usage and message our team.
New: See how your connection is performing.
08:00 - 22:00
To help us deal with your query quickly, please confirm the following information when you write to us. We will aim to respond in writing to your query in 10 days.
- Your full name
- Your TalkTalk Phone or mobile number
- Your Signature
TalkTalk Correspondence Dept
PO Box 675
All letters will be sent to the primary billing address unless stated otherwise. Please also include the best way to contact you about your query, such as your contact phone number or contact address.
Call us for free on: 0345 172 0088
Make sure you have your account details to hand when you call.
Calls are free from your TalkTalk phone, our customer services team are available 8am-8pm, Technical Support 24/7 every day. If you’re deaf, hard of hearing or speech-impaired, the Text Relay Service can be used to help you contact us, simply dial 18001 followed by 0345 1720088