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Bills and payments section on talktalk desktop app keeps buffering

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Why is my bills section always buffering when I log in to my account? Desktop computer. I cannot see my bills, as I just find endless buffering, though to be fair, very occasionally it has worked since I joined TalkTalk in June but most of the time I log in to my dashboard, click on 'Bills and Payments' and ... buffering. Is there an option where they could be sent to my email address?

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