Bills and payments section on talktalk desktop app keeps buffering

[WhyIsThisSo?]

Why is my bills section always buffering when I log in to my account? Desktop computer. I cannot see my bills, as I just find endless buffering, though to be fair, very occasionally it has worked since I joined TalkTalk in June but most of the time I log in to my dashboard, click on 'Bills and Payments' and ... buffering. Is there an option where they could be sent to my email address?

[Arne-TalkTalk]

Happy to help.

[WhyIsThisSo?]

Thanks! I've found that it does work in another browser. It seems to be a problem with Firefox, though probably an extension I've added; I must investigate. Cheers for the quick reply!

[Arne-TalkTalk]

Hi WhyIsThisSo?

Try disabling pop-up/ad-blockers on your browser. 

Try a different browser. 

Try a different device.