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tonka2426 · ‎09-09-2025

For days I have been trying to pay my bill online, I have had no problems until now, But TalkTalk do something to their webpage, and nothing works on there, I am trying to put in my card details to make a payment, and it won't let me go to the next page. I have always paid online through my account, but now I can't, Thanks a lot TalkTalk. lets see how fast you sort it out when payment don't go through. I am so tired of the company. It used to be for the people, now it's all about money. SAME

Mandisa-TT · ‎10-09-2025

@tonka2426 I will be closing this conversation as you have been assisted on the other thread.

ferguson · ‎09-09-2025

@tonka2426

Have you tried the automated number which I posted in your other topic yesterday? I have just tested it and it is working fine for me.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

Gliwmaeden2 · ‎09-09-2025

Staff did reply yesterday, on your other thread, @tonka2426, with the same automated number:

https://community.talktalk.co.uk/t5/Billing/Talk-Talk-payment-online-not-working/td-p/3129133

As suggested, you can also speak to someone on 03451 720088 if need help paying over the phone.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

Gliwmaeden2 · ‎09-09-2025

Other than setting up a Direct Debit, @tonka2426, click on other ways to pay for other options here:

https://help-centre.talktalk.co.uk/Billing_and_Payments/Payments/Payment_methods_and_paying_your_bil...

Many people find that the automated phone option works best for them.

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.

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