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amazon voucher

aysuno
First Timer
Private Message TalkTalk
Message 8 of 8

Hello, I renewed my contract on 9th December 2024 on the phone with help from a member of loyalty team. I was told I will receive an amazon voucher (£40) for renewing the contract after cooling of period of 120 days. may I ask for an update on this, please? thank you

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7 REPLIES 7

sabelo-TT
Support Team
Staff
Private Message
Message 1 of 8

It's a pleasure @aysuno 🙂 

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Message 2 of 8

thank you again for your help and solving my case. hope you have a great day.

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sabelo-TT
Support Team
Staff
Private Message
Message 3 of 8

@aysuno, please note that I have concluded with my investigation on the matter and have shared all information to you privately. Kindly double check on your private messages 🙂 

 

Thanks. 

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Message 4 of 8

Of course, thank you for your help. I will be around for at least 13 more months during my contract 😁 have a great day ..

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sabelo-TT
Support Team
Staff
Private Message
Message 5 of 8

Perfect! @aysuno, I will just investigate on your account for the info and thereafter will provide all information you require. 

 

Note: As this is account specific, there will be some information that I will share to you privately after my investigation. 🙂 

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Message 6 of 8

Hello, thank you for informing me about the missing profile information. I believe I added required information to my account now. I am ready to get help now 🙂  thank you

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sabelo-TT
Support Team
Staff
Private Message
Message 7 of 8

Hello there @aysuno, thank you for bringing this matter into our attention as I will be able to gather all information needed. 

 

Before continuing any further, please update your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

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